A sliding scale for my HVAC rates

If one of my regular customers has a furnace breakdown, it doesn’t matter when it is, I will hustle over there and charge the normal rate.

Some people have a different definition of “emergency” than I do. There are a lot of people who I call entitled, who believe that any inconvenience to them should be considered an emergency. This reflects a culture of self-absorption and narcissistic avarice, but when these entitled people have the extra money it takes I have no choice but to do what they want. As an example, if it is the dead of winter, the temps outside are below freezing, and your heater breaks down, that is an emergency! If it is the middle of the night and your air conditioner stops cooling the place down to 70 degrees, that is not an emergency. It’s for this reason I have a sliding scale for what I charge on my HVAC services, depending on who it is, what it is, and when it is. If one of my regular customers has a furnace breakdown, it doesn’t matter when it is, I will hustle over there and charge the normal rate. On the other hand, if some snowbirds call me late at night because they think the AC might be a little warm, I will charge them triple the normal rate and not even feel a little bad about it. One thing I have learned is that for rich folks, they usually don’t mind paying extra for HVAC service, perhaps because they don’t know any different. Like I said, the word emergency means different things to different folks, but my time and HVAC experience has value, so I will keep overcharging these people.

 

 

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