It’s important to strive to give your customers the best service possible.
This is how you get repeat business, and folks who want to join plans. I started my HVAC business about a decade ago, and it’s not been the smoothest ride. In the beginning, it was me and me alone working in different homes. I had a few customers who kept me going, and I managed to expand. That’s when I met Bridgit. She was fresh out of college, and eager to learn. I had advertised that I wanted experienced HVAC technicians. But, she applied anyway and stated she just wanted a chance to prove herself. I saw that to be quite brave, and decided to bring her on board. I then started an apprenticeship program, and she got to accompany me on jobs. Bridgit was true to her word, and eager to learn. 8 months later she was going out on jobs on her own, and I got a lot of positive feedback about her work. If she didn’t know something, she’d call for assistance, but that was rare. We recently celebrated the company’s 10th anniversary and I praised my staff during the party. Bridgit is one of the only 3 female workers at the company, and she does a phenomenal job. I hope more women see the HVAC world as a safe space for them to work since the career is quite fulfilling. I am always willing to hire more people like Bridgit who enjoy what they do and are quite excellent. If you’re thinking about joining HVAC school, go for it!